10/25/2010 8:50 AM (PST)
Betty,
There are several agencies that can help, you may certainly start by contacting your state attorney generals office, local BBB, and the Federal Trade Commission.
Check out this link found in the New Scams section at TrustLink tab. It describes how the industry works and who to contact should something go wrong.
http://www.facebook.com/note.php?note_id=385794969381
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4/5/2011 10:19 PM (PST)
You don't pay a credible debt consolidator like that. You first check their accreditations and the consumer reviews. If you're satisfied with what you've read only then you proceed. Again, their fees are actually associated with their success. More often, they'll charge you after they settle each account.
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4/5/2011 10:29 PM (PST)
I've heard of some good consolidators who'll charge you for each account that they settle and not before that. I guess the ones with true good intentions are paying the price for a handful of on-line scams. You've mentioned about some FTC proposals that will cause problems for this industry. Can you give us a clear idea on such rules?
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