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Review 5/24/2010
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This company prepared and submitted a Tax Return for 2009 that I DID NOT authorize and then REFUSED to give me a copy of the information that was submitted to the IRS on my behalf. I received a print-out of my proposed "return" for 2009 that was contrary to what was submitted to the IRS. Instead of admitting negligence, I was repeatedly told "it was an oversight" when EVERYONE ON EARTH knows that there is no such thing as an "oversight" when dealing with the U.S. government. In addition to this, the fees due to the company were PAID. This company has proven its negligence in the past by NOT notifying customers when their funds are available, not returning calls after customers leave countless messages, not alerting customers that their stimulus package has been deposited to this company's business account and then having a fee deducted from their stimulus by the company WITHOUT prior authorization. I will NEVER do business with this company again and I'm not sure if this attempt to create a better experience for potential customers is worth my trouble, but it is imperative that I report these CROOKS for their shady business practices.
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