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Very professional and great service.
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I purchased Diamond earrings for my wife. When I received them they looked great, exactly what I was looking for my wife was thinking a different direction so I emailed them to request a return RMA. I tried calling first and like the other review was on hold and got disconnected after 15 min. So I emailed them for a return RMA they responded with in a 1/2 hour and apologized for the extreme call volume they had due to the last minute Christmas rush. I sent back the earrings and they credited my account within a 2 days. I would reorder from them again based on the professionalism of Jim R. and the quality of the earrings. Sincerely Richard S.
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