|
|
They saved me alot of money
|
|
Empire really helped me out. I had another company, I will call them XYZ Plumbers, come to my home to fix a leak under the concrete. They sold me on this epoxy lining to fix the slab leak. They fix the line without breaking open any concrete, which was good, but the next week the line started leaking again. I called them out and they told me that the epoxy lining didn't work so I would have to pay to have the line hammered up. Another $2500. I said no way. They refused to refund my money.
I called empire from their website and they came out the first day. After explaining my situation to me they gave me a print out from the manufacturer for the epoxy that describes how it is to be used and the procedure for installing it. Epoxy cannot be used per the manufacturer for sealing water leaks. They found the leak (I just pointed it out and they confirmed it) and then they offered to reroute the water line overhead.
Empire finished the entire job in just a few hours and the entire bill was less than ½ what the epoxy lining cost and no flooring damage. Jim from Empire called the other company owner an explained the situation to him. I received my money back in full the next day.
Wonderful and easy to deal with.
|
|
|
|
|
|
|
|