Jeff G.'s review of FareGeek LLC

FareGeek LLC

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Complaint Posted 8/6/2011
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Review 8/6/2011
DO NOT EVER USE FAREGEEK. They screwed me over pretty bad, $300, maybe more. I will post a video and a blog about everything that happened soon on my channel: Boutdonow14. I'll give you what happened in a nutshell:

*I bought a ticket to Manchester, England from New York in September for cheap

Member of my family got very ill after buying the ticket, decided I should stay and not go to Europe
Andy, the customer service representative at Fairgeek suggested that I cancel my ticket, and I would get a refund. I told him that I did not want to get burned and only wanted to cancel if I got a full refund. He told me "I didn't have to worry."
I later found out that the refund I was getting was only $92, maybe less if anything at all. There was a $300 penalty and he made it sound like I was actually getting a refund.
So now, I have no ticket and Fairgeek stole $300 of my hard-earned money. I will work for free for a week or so basically. Fairgeek refuses to work with me on it and insist on giving me a $300 penalty they tried to cover up. I would have kept my ticket in my name if I had known this, just so Fairgeek couldn't steal $300 of my money and most likely turn around and sell the same ticket to someone else.
DO NOT BUY FROM FAIRGEEK!!!! PLEASE!!!!!!!!! They may be cheap, but they have no customer service department basically and they speak horrible English. (Sounds like they are based in India.)
NEVER DO BUSINESS WITH THE FAIRGREEK CROOKS!!! THEY INTENTIONALLY BURNED ME AND WILL BURN YOU!!!
 
 
 
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Additional Business Information
Hours   Phone   (888) 856-9327 Address   18375 Ventura Blvd Suite 294
Tarzana, CA 91356
Website   Email   Fares@Faregeek.com
Contact   Service Customer Other  
 
 
 
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