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Unprofessional, Dishonest salesmen, Didn't honor contractual agreement. pretty sleazy overall
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I only wish I had read online reviews before hiring them!!
they used well trained salesmen making promises to get us to hire them (even telling me about their health problems and need for expensive surgery to get sympathy and talking bad about other moving companies). As soon as I paid them the deposit of about 30% of the total, they washed their hands of their agreement they had with me. My price on the bogus "contract" went up from $2200 to $2789 the day after I paid my deposit. Neighbors said they would try to fix it, but never called me back again.
I was given the direct phone numbers to three different staff members, I called all three numbers every day. I did this for SEVEN days in a row and NEVER did they answer or return my calls.
They Sub-contracted with another moving company to actually do the moving and transporting of my belongings and I want to be clear: My complaint is NOT with the sub-contracted moving company, Showtime Van Lines. The staff of Showtime were very honest and respectful. they completed my move successfully and on time. Showtime was great and I hope they will chose to never work with Neighbors again.
I encourage anyone else who has been taken for a ride with Neighbors Moving and Storage to file a complaint with the Better Business Bureau and write negative reviews everywhere you can! this company needs to be forced to stop doing this to people.
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