Hsiu Li T.'s review of STAT Exterminating, Inc.

STAT Exterminating, Inc.

         
Customer Reviews & Ratings
Complaint Posted 10/19/2010
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Review 10/19/2010
If I could give zero or negative stars, I would. This company has terrible bookkeeping and customer service as well as billing/selling practices bordering on fraudulent. We requested service in July 2010 and the technician never showed up on the originally scheduled service date. By the time they showed up UNANNOUNCED days later, we had already asked another company to perform the extermination services so we clearly told the technician their services were no longer needed and we would like to cancel our account. No extermination services were performed by them that day. Late in July we received a bill for Extermination services. due to the large amount of bills our company receives I paid it via check, not realizing it was from the company we had canceled services from (Stat Exterminating Inc) until later. A few days later when we got billed again from the other Extermination Company I realized my mistake. None of their listed phone numbers work, and the 626 number only leads you to voicemail every single time. I've left at least 5 messages over several days and they have never called me back. Additionally, they have no company website and no customer service line or billing department # that I could find. In August, September and October I continued to receive billing invoices for full extermination services from Stat Exterminating, Inc. All requests for these invoices to stop have fallen on deaf ears. They have NEVER performed any of the services they billed for; our building has a steel gate that requires an access code as well as security cameras in and outside of the building. No technician from Stat Exterminating ever came to perform services in our suite. I'm beginning to suspect this is a scam. Leaving this review here for other customers. BUYER BEWARE.
 
 
 
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Additional Business Information
Hours   Phone   (626) 337-9399 Address   2105 West San Bernardino Road
West Covina, CA 91790
Website   Email  
Contact   John Stewart Other  
 
 
 
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