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VENTRY CONCRETE
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VENTRY CONCRETE
1.0 star rating 10/14/2016
Ventry completed entire driveway and sidewalk in May 2015. Within 7 months part of the driveway began to show signs of pitting and spalling. Layer of stones were coming through. When we called Ventry (the son) was rude and stated they did not offer any guarantee, but he would come by to take a look. We had to call 7-8 times after, again dealing with his attitude and promises to come by. Finally, after many phones calls he showed up in Jan. 2016 and stated the pitting was from the winter and salt. Buffalo had the mildest winter in history the winter of 2016 and we only saw one snowplow truck the entire winter. The concrete was not cracking, it was deteriorating. He then stated he would have his insurance person come by for an assessment, which took again several phone calls.requesting the promised assessment. Insurance agent did admit it could have been faulty concrete from being over mixed. Ventry finally agreed they would replace the area of pitting (1/3 of the driveway). The promise began in June of 2016. We called every week asking for a date and was constantly pushed into the next month. July we called four more times and were told they would get to us in September. In September we called three more time and was told they would talk to us in a few weeks. In October we called and the father told us we would see them in a week. To date Oct. 14, they have not done the work. We are now done with them and are requesting a refund. Would NOT recommend this company. We would be happy to show anyone the faulty work they did.
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