Complaint
Posted 3/18/2020
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1 Review
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Trustlinker since 03/18/20
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FAYETTEVILLE, GA
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Scam Charges
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Schumacher Cargo was hired as a subcontractor of a subcontractor of a shipment for a move we recently made from London to Atlanta. We paid our shipper all the costs in full up front. We were contacted by Schumacher after our personal items arrived... Read More »
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Complaint
Posted 10/3/2018
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1 Review
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0 Question
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Trustlinker since 10/03/18
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AKRON, IA
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SCAM
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Sent my vehicle from Miami to Valencia , Spain. Everything was perfect until the moment i paid the invoice, 3 months with no information, no one answered my emails until the moment i called by bank to chargeback for a service that were not rendere... Read More »
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Review
Posted 12/7/2016
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1 Review
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Trustlinker since 12/07/16
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Melbourne, 7
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Vintage Car Delivery
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Had Heard all the disaster stories, so didn't want the same to happen to the vehicle we purchased from Wellington Florida USA. Seller was very helpful with documentation. Schumacher organised everything from Door to Port. I paid a great deal for t... Read More »
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Complaint
Posted 11/9/2016
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1 Review
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Trustlinker since 11/09/16
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CAMPBELL, CA
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IF YOU SEE THIS REVIEW, Consider yourself LUCKY !
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STOP !! DO NOT USE SCHUMACHER ! If you pay another company 20% more, you will save money and headaches in the long run. I moved from LA to Australia. What went right: Initial communication, and packing contractor. What went wrong: EVERYTHING ELSE... Read More »
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Complaint
Posted 9/3/2016
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1 Review
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0 Question
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Trustlinker since 09/03/16
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Gardena, CA
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Complaint
Posted 5/2/2016
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1 Review
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Trustlinker since 05/02/16
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Tel Aviv, 5
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Customer Not Valued
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My experience with Schumacher was very unfortunate.
I dropped off my motorcycle to be shipped to Israel. They asked for documentation which I provided.
Then, they did nothing. Literally nothing. When I inquired about six weeks later as to wh... Read More »
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Review
Posted 1/17/2016
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1 Review
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Trustlinker since 01/17/16
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Sandvika, 1
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Vintage car shipment
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Schumacher was very efficient to ship my car from Long Beach to Antwerp.
The sales executive was very attentive and quick to respond to any querries.
Car delivered as planned and in good condition. Read More »
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Complaint
Posted 10/20/2015
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1 Review
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0 Question
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Trustlinker since 10/20/15
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LEXINGTON, KY
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Complaint
Posted 10/14/2015
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1 Review
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0 Question
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Trustlinker since 10/14/15
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MADISON, WI
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One More Terrible Experience
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Allow me to add one more voice to the chorus of horrible experiences with this company. Like the other reviews, they were totally uncommunicative through the entire process. At one point we were told we would be charged extra to have it shipped to... Read More »
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Complaint
Posted 6/22/2015
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1 Review
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0 Question
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Trustlinker since 06/22/15
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AUSTIN, TX
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Horrible Communication!!!
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Had a container sent from South Africa to Houston using AGS Frasers. They must have subcontracted Schumacher Cargo for our delivery to Austin. Was not informed that our container arrived in port, after calling and emailing for a week was told I wo... Read More »
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Complaint
Posted 6/6/2015
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1 Review
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0 Question
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Trustlinker since 06/06/15
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OLYMPIA, WA
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No communication what so ever
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I had the unfortunate luck to have Joey S as my rep. While he may be a "professional" in this line of work, this will be the one and only time I will ship a car overseas. I repeatedly sent him emails (as he never did answer his phone when I called... Read More »
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Can't even get a quote from the Houston Office
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I have been trying to get a quote from the above said company for over a week and the guy Roger Harrison who should be coming can't even have the decency to call to say he wasn't coming. All I want is a quote it isn't rocket science but do get the... Read More »
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Business's response - by Damien S.on 2/19/2015
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Hi Carl,
Sorry to hear you are having issues getting a quote from us, but I cannot find a quote request under your name in the system. And we do not have a Roger Harrison working for the company. So, as you can imagine I am a little confused wit... Read More »
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Complaint
Posted 2/13/2015
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1 Review
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0 Question
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Trustlinker since 02/13/15
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OMAHA, NE
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Complaint
Posted 8/29/2014
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1 Review
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0 Question
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Trustlinker since 08/29/14
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BELLEVUE, WA
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Shimpment from Ireland
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I shipped 7 boxes and 1 bag from Ireland. Irish company dealt with Schumacher to deliver my items to Maryland. However, I ended up having job in Seattle WA. I requested Schumacher Cargo to deliver my shipment to WA. They agreed with extra charge w... Read More »
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Review
Posted 8/19/2013
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1 Review
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Trustlinker since 08/19/13
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stay away from this company
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everyone shipping cars international with this company should know that they will end up paying a lot more than what was quoted. It was my worst experience ever with this company. It took them close to four months to ship one car to the UAE. I was... Read More »
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Business's response - by Diana D.on 7/11/2013
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Dear Mr Maarouf
To clarify, you booked with us in late February to consolidate your vehicle in a shared container from Long Beach to Jebel Ali.
For this, we quoted you $1425 port to port and the pickup was $130.
This is our “all in” rate from t... Read More »
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Rachel U. and Team, Thank you!
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We are using Schumacher Cargo Logistics, Inc. for shipping our Trial's Bike overseas to the Middle East. It became a difficult task because we were told the bike did not have or need a title when we bought it. Once the bike had left TX to go to CA... Read More »
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Business's response - by Diana D.on 5/10/2013
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Thank you for your kind words and we appreciate your business. This was a team effort on behalf of the entire Schumacher Cargo team and we are very happy that your shipment went according to your expectations.
We hope to see you again.
Read More »
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Amazing Company
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Exceptional Service for any International Shipping, great prices, highly professional and friendly staff, won't go anywhere else but here. Shipped a car overseas (easy process, great price) customer reps are there for you whenever you need help, i... Read More »
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Business's response - by Diana D.on 5/14/2013
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Thank your for your positive feedback. The Schumacher Cargo team appreciates your business and we look forward to continuing to offer you quality services on future shipments. Read More »
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Professional and Excellent work from Start to Finish !
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I usually relocate once every two years. I have dealt with several companies prior to Schumacher cargo logistics . My last experience with this company was nothing but outstanding and excellent service from start to finish. I shipped my car and HH... Read More »
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Business's response - by Diana D.on 5/14/2013
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Thank you for your kind words, Dr. Abdullah. We appreciate your business. We are very happy that your shipment went according to your expectations. We hope to serve you again. Read More »
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Leaving LA
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Schumacher dealt with the shipment of my daughter's belongings, back to the UK, in a faultless manner. They did everything they promised to do, at a cost more competative than the rest. Greg and Katheryne at Schumacher couldn't have been more help... Read More »
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Business's response - by Diana D.on 5/14/2013
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Thank you for your feedback. We appreciate your business. This was a team effort on behalf of the entire Schumacher Cargo team. We hope to see you again. Read More »
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